Media Services strongly encourages students to check out
only the equipment they are responsible for on set. This ensures proper care is
taken within each department and protects students from being fined for
equipment they did not damage or lose.
Responsibility for Equipment
Once equipment is checked out under your name, you are fully
responsible for its care, safe operation, and timely return.
Students are encouraged to inspect all items before use to
ensure they are in good condition. This helps to prevent being held responsible
for pre-existing damage or loss.
Any equipment not returned on time, damaged, or lost will
result in fines or replacement charges as outlined below.
Late Returns
- You will receive reminder emails from our
booking system, via the email rul.kitbookings@regents.ac.uk, notifying you of
upcoming due dates.
- If your booking becomes overdue, you will
receive an email indicating that your item(s) are one day late.
- A fine of £1 per day, per item, will be applied
starting 24 hours after the due date.
- Fines will accrue for up to 5 days,
after which your SmartHub account will be blocked.
- You will not be able to borrow equipment
until all overdue items are returned, and fines are paid.
- If equipment is not returned within 30
days, it will be considered lost, and you will be charged the full
replacement cost.
Late Damaged or Lost Equipment
- If an item is damaged or
reported lost, you will be charged the full replacement cost.
- In cases of partial
damage or missing parts, Media Services will determine the
replacement cost of the specific component(s), and you will be charged
accordingly.
We strive to keep equipment available and in good condition for all projects, so please help us by following our policy.

smarthub terms and conditions of use
As a user of this system registered or otherwise you agree that if for any reason you are unable to use smarthub for the intended purpose then you will contact your store via telephone, email or in person to resolve the problem. Siso Software Limited are not responsible or liable in any way for any errors, damages or any other loss caused by your usage of this system. For the avoidance of doubt this includes any loss howsoever suffered including negligence or fraud except where such negligence causes death or personal injury.